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Customer Service
General Inquiries
General inquiries can be made directly to our office at the following:

Loan Line:

Mailing Address:
Health Center Credit Union
1424 Walton Way
Augusta, GA 30901

During the Following Office Hours:
9:00am - 4:30pm (Monday-Tuesday)
9:00am - 2:00pm (Wednesday)
9:00am - 4:30pm (Thursday)
9:00am - 6:00pm (Friday)

If you have a comment or suggestion about Health Center Credit Union or the products and services we provide, please send us your thoughts. Submit your comments & suggestions to: comments@hccu.coop.

E-mail Addresses:

Please click on the e-mail address to the right of the department you wish to contact.

Member Services: mbrsvc@hccu.coop
Operations: operations@hccu.coop
Loans (Except Mortgage): loan@hccu.coop
Mortgage Loans: mtgloans@hccu.coop
General Information: comments@hccu.coop
Website: website@hccu.coop
Online Banking or Bill Pay: operations@hccu.coop

If you are unsure about which address to use, please use general@hccu.coop

24/7 Account Access via PAL Voice Response:

Please see below for a convenient list of phone numbers to assist you with your banking needs 24 hours a day.

  • To access your account information and process transactions.
    Local: 706-434-0092
    Long Distance 1-877-369-HCCU (4228)

  • Lost Visa Card 1-800-472-3272

  • Lost Visa Debit/Check Card or New Card Activation 1-800-992-3808

    Toll Free Call Center 1-800-417-8715
    Call Center Collect (If outside the US) 1-800-472-3272

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Please e-mail comments, suggestions, or questions to general@hccu.coop

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