General Inquiries

General inquiries can be made directly to our office at the following:

Telephone: (706) 434-1600

Loan Line: (706) 434-1636

Mailing Address:
Health Center Credit Union
1424 Walton Way
Augusta, GA 30901

Routing Number: 261189061

Office Hours:
9:00 a.m. – 4:30 p.m. (Monday – Tuesday)
9:00 a.m. – 2:00 p.m. (Wednesday)
9:00 a.m. – 4:30 p.m. (Thursday)
9:00 a.m. – 6:00 p.m. (Friday)

E-mail:
If you have a comment or suggestion about Health Center Credit Union or the products and services we provide, please send us your thoughts. Submit your comments & suggestions to: hccumbrsvc@augusta.edu.

E-mail Addresses:

Please click on the e-mail address to the right of the department you wish to contact.

Member Services, Website, or General Information: hccumbrsvc@augusta.edu
Operations, Online Banking or Bill Pay: hccuops@augusta.edu
Loans (Except Mortgage): hcculoan@augusta.edu

If you are unsure about which address to use, please use hccumbrsvc@augusta.edu.

24/7 Account Access via PAL Voice Response:

Please see below for a convenient list of phone numbers to assist you with your banking needs 24 hours a day.

  • To access your account information and process transactions.
    Local: (706) 434-0092
    Long Distance: (877) 369-HCCU (4228)
  • Report a Lost or Stolen VISA Card (800) 472-3272
  • VISA Card Activation | PIN Change (800) 992-3808
  • CARD TRANSACTION VERIFICATION (Fraud Department)
    Toll Free Call  Center (877) 253-8964
    Call Center Collect (If outside the US) (973) 682-2652
  • Bill Pay Member Service (800) 877-8021