General Inquiries

General inquiries can be made directly to our office at the following:

Telephone: (706) 434-1600

Loan Line: (706) 434-1636

Mailing Address:
Health Center Credit Union
1424 Walton Way
Augusta, GA 30901

Routing Number: 261189061

Office Hours:
9:00 a.m. – 4:30 p.m. (Monday – Tuesday)
9:00 a.m. – 2:00 p.m. (Wednesday)
9:00 a.m. – 4:30 p.m. (Thursday)
9:00 a.m. – 6:00 p.m. (Friday)

E-mail:
If you have a comment or suggestion about Health Center Credit Union or the products and services we provide, please send us your thoughts. Submit your comments & suggestions to: comments@hccu.coop.

E-mail Addresses:

Please click on the e-mail address to the right of the department you wish to contact.

Member Services: mbrsvc@hccu.coop
Operations: operations@hccu.coop
Loans (Except Mortgage): loan@hccu.coop
Mortgage Loans: mtgloans@hccu.coop
General Information: comments@hccu.coop
Website: website@hccu.coop
Online Banking or Bill Pay: operations@hccu.coop

If you are unsure about which address to use, please use general@hccu.coop.

24/7 Account Access via PAL Voice Response:

Please see below for a convenient list of phone numbers to assist you with your banking needs 24 hours a day.

  • To access your account information and process transactions.
    Local: (706) 434-0092
    Long Distance: (877) 369-HCCU (4228)
  • Report a Lost or Stolen VISA Card (800) 472-3272
  • VISA Card Activation | PIN Change (800) 992-3808
  • DEBIT CARD TRANSACTION VERIFICATION (Fraud Department)
    Toll Free Call Center (800) 417-8715
    Call Center Collect (If outside the US) (800) 472-3272
  • CREDIT CARD TRANSACTION VERIFICATION (Fraud Department)
    Toll Free Call  Center (800) 262-2024
    Call Center Collect (If outside the US) (973) 682-2652